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Electronic trading system, provides HK Futures, Index Options & Global Futures trading service.
 


Online trading system, provides HK Stocks, US Stocks, Taiwan Stocks, China B-shares & Mutual Fund trading service.    Trading Demo
 


Mobile trading system, provides
HK Stock trading service.
 
   


Electronic trading system, provides HK Stock Option trading service.
 


Electronic trading system, provides HK Stock trading service and streaming quotes.
 


Mobile application of two-factor authentication for login and generate offline password.
 
 
WebTrade
WebTrade - Professional Version
Mobile Trading Platform
KGI HK Mobile Trader
SPTrader Pro HD
Account Opening Form
Account Services
Fund Movements
Stock Movements
Statement of Account and Trade Confirmation
Contact Us
Email Us
FAQ
Client Credit/ Margin Financing
24-hour InvestLine
Open Account
Fund Movements
Others
Two-Factor Authentication
Futures and Options
Securities
Software Download
eFO SP / SO Online
KGI Key
WebTrade - Professional Version
Mobile Trading Platform
Trading Demo
WebTrade
WebTrade - Professional Version
eFO SP
SO Online
Mobile Trading Platform
Download Forms
 

What if I have problems with connecting to WebTrade?

Should you have a problem with connecting to WebTrade, please call our 24-hour InvestLine at (852) 2878-5555 or e-mail us at info@kgi.com.

How do I make changes to my correspondence information with KGI?

To change your Home Telephone Number, Contact Telephone Number, E-mail Address, etc., you simply need to fill in your new details on the [Personal Data form] found under "WebTrade""Personal Profile".

Note:
Please allow KGI to take 3 business days (HKT) to process your Bank Information and to take 2 more business days (HKT) for all other information.

How do I print pages at WebTrade?

It depends on whether you are viewing the page through a browser or Adobe Acrobat Reader:

Browser
Click on any space within the text you wish to print, then choose the [Print] icon from the browser's toolbar or Print Frame from the [File] menu.

Adobe Acrobat Reader
Choose [Print] from the Acrobat [File] menu.

Where can I find out more information about the Hong Kong Stocks market?

You can visit the Securities and Futures Commission (SFC)'s website (www.sfc.hk) and Investor Education Centre - The Chin Family website(www.thechinfamily.hk) for more information on the Hong Kong Stocks market.

How should I configure my PC for the maximum performance of the website?

We recommend you use the following configuration:

Browsers
To best use all the features offered by this site, we recommend a frame and java-enabled browser such as Internet Explorer 5.01 or higher.

Color configuration
256, screen resolution: 800x600 optimum.

Plug-ins
For printing and viewing: Adobe Acrobat Reader

Pop-up Windows
If pop-up windows appear on the website, you must disable your pop-up blocker.

For example, if you use Internet Explorer 6, the built-in pop-up blocker is turned on by default but can easily be disabled. When you see a notification in the status bar that a pop-up was blocked, simply click this notification, then choose Allow pop-up windows from this site.

For other browsers and pop-up blocking software, look for similar "trusted site" functionality.

Why I am unable to open the WebTrade?

Its main reason is beause your computer has installed some "pop up blocker" software.

Please check if your computer has installed any kind of "pop up blocker" software such as Windows XP Service Pack 2 (SP2), Google Toolbar, Yahoo Toolbar, MSN Toolbar, etc. In order to open KGI Web Trade , please ensure your IE browser allows pop up windows.

How do I allow pop up windows?

Windows XP Service Pack 2 (SP2) user
Google Toolbar user
Yahoo! Toolbar user
MSN Toolbar user
Other "pop up blocker" softwares user

  • If you are using Windows XP Service Pack 2 (SP2)

    Please try to allow the KGI pop up
    1. Open Internet Explorer. On the Tools menu, click on [Pop-up Blocker], and then click [Pop-up Blocker Settings].

    2. Enter: http://www.kgieworld.com in the box under "Address of Web site to allow",then click [Add].


    OR
    3.On the Tools menu, click [Pop-up Blocker], and [Turn Off pop-up Blocker], then retry login to our KGI web page.

  • If you are using Google Toolbar
    Please try to allow the pop up by unchecking the [Blocked] button in Google Toolbar and change the setting to "Popup okay", then retry login to our KGI web page.

  • If you are using Yahoo! Toolbar
    Please try to turn off Pop-Up Blocker by clicking the [Pop-Up Blocker menu] and unchecking [Enable Pop-Up Blocker], or

    Add the source of the pop-up window to your [Allowed List] by clicking [Pop-Up Blocker menu] and selecting [Always Allow Pop-Ups From....]. Select the site (www.kgieworld.com) from the Sources of Recently Blocked Pop-Ups list and click [Allow]. Then retry login to our KGI web page (www.kgieworld.com).

  • If you are using MSN Toolbar
    Please click here for detail of how to Block or allow pop-up windows.

  • For other "pop up blocker" softwares (eg, ICQ Toolbar), please change the corresponding setting accordingly.

How do I remove "pop up blocker" Toolbar(Permanent setting) ?

If you are using Windows 98, NT or 2000 :

Please follow below steps to remove "pop up blocker" Toolbar.

  1. In Window , click [Start], then click [Setting] and [Control Panel].
  2. Double click [Add or Remove Programs] icon.
  3. Remove all corresponding softwares such as Google Toolbar, Yahoo Toolbar, MSN Toolbar or ICQ Toolbar.
  4. Close all windows and re-open KGI website(www.kgieworld.com).
  5. Click [Login], a page should popup requesting your login name and password to enter Web Trade.

Note:
* If you are using Windows XP, please click [Start] and [Control Panel] and [Add or Remove Programs] , then follow instructions 2 to 5 above.