CDF CDIB KGI SECURITIES KGI BANK CDIBF
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Electronic trading system, provides HK Futures, Index Options & Global Futures trading service.
 


Online trading system, provides HK Stocks, US Stocks, Taiwan Stocks, China B-shares & Mutual Fund trading service.    Trading Demo
 


Mobile trading system, provides
HK Stock trading service.
 
   


Electronic trading system, provides HK Stock Option trading service.
 


Electronic trading system, provides HK Stock trading service and streaming quotes.
 


Mobile application of two-factor authentication for login and generate offline password.
 
 
WebTrade
WebTrade - Professional Version
Mobile Trading Platform
KGI HK Mobile Trader
SPTrader Pro HD
Account Opening Form
Account Services
Fund Movements
Stock Movements
Statement of Account and Trade Confirmation
Contact Us
Email Us
FAQ
Client Credit/ Margin Financing
24-hour InvestLine
Open Account
Fund Movements
Others
Two-Factor Authentication
Futures and Options
Securities
Software Download
eFO SP / SO Online
KGI Key
WebTrade - Professional Version
Mobile Trading Platform
Trading Demo
WebTrade
WebTrade - Professional Version
eFO SP
SO Online
Mobile Trading Platform
Download Forms
 

Will I receive contract notes and periodic statements from KGI?

You will receive contract notes and periodic statements by post. However, you can enroll for our E-statement Service and receive daily and monthly statements by e-mail instead.

What are the advantages of using the E-statement Service?

You can monitor your KGI Trading Account more efficiently and receive your statements via e-mail to save fees and time. This will help saving trees as well.

Additionally, from time to time IPO financing letters and certain other correspondences (if any) will also be sent to your registered email address.

How do I register for the E-statement Service?

You can register for this free E-statement Service by clicking the appropriate box in the Personal Data form under "WebTrade""Personal Profile". Once the form is submitted, you will receive an e-mail notification of your request. Please allow 2 business days (HKT) to process the registration.

Note: Please provide a valid e-mail address for the delivery of the E-statement.

After registration, when will I receive my first E-statement?

You will receive your first E-statement at your designated e-mail address on the morning of the next working day after trading.

How do I open my E-statement?

When you receive your E-statement e-mail, open the attachment in it by entering your personal password, which is your 11-digit KGI Trading Account Number (without hyphens). This personal password cannot be modified at the moment. You are recommended to save a copy of your E-statement for your own record.

Your Daily and Monthly E-statements are in PDF so you must install Adobe Acrobat Reader (version 4.0 or above) to read them.

Note: For security reason, you must not disclose your personal password by telephone or email.

How do I save the E-statement in my own storage?

You are recommended to save the E-statements for your future reference. Please refer to the following procedures to keep a soft copy.

  • Ensure that your mailbox or storage device has sufficient storage space.
  • Right-click the attachment and choose the Save As option to save.

Please note that you need to key in your personal password, which is your 11-digit KGI Trading Account Number (without hyphen), every time you view your E-statement.

How do I print the E-statement from my mailbox?

You can print the E-statement from the Adobe Acrobat window (not the browser window) by clicking the [printer] icon with your own connected printer.

How do I deregister the E-statement Service and receive physical statements by post?

You can inform KGI in writing. Please specify your name, your KGI Trading Account number, the effective date to stop the E-statement, and your request to receive physical statements by post instated. Please sign and fax it to us at (852) 2878-6769 with attention to CDM Department, or by mail to:

Client Data Management Department
KGI Asia Limited
41/F Central Plaza,
18 Harbour Road,
Wanchai,
Hong Kong

What should I do if I do not receive an E-statement on the next working day trading?

KGI is committed to providing our clients with top-quality services. Should you fail to receive your E-statement after trading, you could request the free physical copies of your missing statement(s) by calling our 24-hour InvestLine at (852) 2878-5555, informing us of the date(s) of statement(s) you require. Please note that HKD 25 per copy will be charged for E-statements that were issued more than 3 months ago.

Refer to:
Hong Kong Trade Execution/ Securities Settlement
China B Shares Trade Execution/ Securities Settlement
Taiwan Trade Execution/ Securities Settlement