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Electronic trading system, provides HK Futures, Index Options & Global Futures trading service.
 


Online trading system, provides HK Stocks, US Stocks, Taiwan Stocks, China B-shares & Mutual Fund trading service.    Trading Demo
 


Mobile trading system, provides
HK Stock trading service.
 
   


Electronic trading system, provides HK Stock Option trading service.
 


Electronic trading system, provides HK Stock trading service and streaming quotes.
 


24 hour hotline, place the order by phone.
 
 
WebTrade
WebTrade - Professional Version
Mobile Trading Platform
KGI HK Mobile Trader
SPTrader Pro HD
Apply Demo Trading System
Apply WebTrade demo system
Apply eFO SP demo system
Account Services
Fund Movements
Stock Movements
Statement of Account and Trade Confirmation
Contact Us
Email Us
FAQ
Client Credit/ Margin Financing
24-hour InvestLine
Open Account
Fund Movements
Password
Others
Software Download
eFO SP / SO Online
WebTrade - Professional Version
Mobile Trading Platform
Trading Demo
WebTrade
WebTrade - Professional Version
eFO SP
SO Online
Mobile Trading Platform
Download Forms
Live Chat
 

What are the major functions and characteristics of WebTrade-Professional Version?

The major functions of WebTrade-Professional Version include:

  • Trading HK Stocks (not support other stock markets)
  • Monitoring real-time order status
  • Quoting real-time market
  • Monitoring account balance and current position
  • Simplifying user friendly interface

Other Features:

  • Supporting Order Input Shortcut Keys
  • Updating Real-time order status
  • Completed Orders Detailed Summary
  • Filtering Order Book
  • Sorting/Grouping Order Book
  • Customizing Order Book
  • Today Trade Summary
  • Exporting Trade summary to Excel
  • Viewing Position
  • Entering Default Order
  • Network Clock
  • Supporting Multiple Language
  • Supporting Proxy
  • Program Autoupdate

For more details, please refer to the User Manual.

How do I subscribe for WebTrade-Professional Version? Are there any service fees?

To subscribe for WebTrade-Professional Version, you must fill in and submit to us the online Subscription Form found under "WebTrade""Other Services" WebTrade-Professional Version. The service fee for it is HKD280 per month.

How does KGI charge me for the WebTrade-Professional Version?

If your application is acceptedl, the first monthly service fee will be debited from your KGI Trading Account on the first effective date and a month's full service fee will be debited no matter when you use the service in the month.NO pro-rata charge will be applied. The service fees for subsequent months will be charged from your KGI Trading Account on the 5th business day of the respective months.

How do I cancel my WebTrade-Professional Version?

To discontinue the service, you must fill in and submit to us the online Cancellation Form found under "WebTrade""Other Services" WebTrade-Professional Version. The effective date for service cancellation is the following business day after we have received the form.

Please note that you are required to pay a full month's service fee which date of the month you cancel the service, i.e. NO partial refund will be made.

How do I login to WebTrade-Professional Version?

You must first install WebTrade-Professional Version in your computer. Then you can double click on the WebTrade-Professional Version icon to launch the program, and log in with your Account ID and password.

Can I log in to WebTrade-Professional Version and WebTrade simultaneously?

No. If you log in to more than one system simultaneously, you will be treated as multiple sign-in and the first session will also automatically end.

What happens if I place an order via the WebTrade-Professional Version?

If you place an order, you can open the Order Book in the WebTrade-Professional Version to view the status of your transaction.

An Order Book is a single window which all order information centres around. In this window,you can monitor all orders and make amendments, if necessary. To open the Order book,, click [Orders] in the menu bar and choose [Order Book]

For more details, please refer to the User Manual.

How do I amend/cancel order(s) via WebTrade-Professional Version?

You can amend / cancel order(s) via WebTrade-Professional Version by the following steps:

  1. Open [Order Book], click [Orders] in the menu bar and choose [Order Book].
  2. To amend an order, fill in and submit [Amend Form] that pops up when you doubly click the order in the left-hand frame of [Order Book].
  3. To cancel an order, please either repeat the above procedure or right click the order in the[ Order Boo]k then select [CANCEL] on the submenu.

For more details, please refer to the User Manual.

Why does my order change from pending status to inactive status suddenly ?

When a stock price causes substantial fluctuation, pending order can become inactive order if the amount of the fluctuation is more than a pre-defined percentage. If this happens, simply highlight your inactivated order, and right click your mouse to reactivate the order.

What type of account information can I view at WebTrade-Profession Version?

You can open the Position View page of the WebTrade-Professional Version to view:

  • Stock Balance
  • Opening Balance
  • Ledger Balance
  • Available Balance
  • Interest Accrual
  • Unclear Cheque
  • Net Withdrawal
  • Purchasing Power

How do I export my trading records to an Excel spreadsheet?

You can click the [Save] button in the top frame of the Order Book window.

How do I change my password?

After you have launched WebTrade-Professional Version the login password can be changed in the "File""Change Password" section. Besides, you are advised to change your password regularly to protect against unauthorized access and your privacy.

NOTE: As WebTrade-Professional Version and "WebTrade" share the same password, change of your password in any one system will result in the same change in the other system simultaneously.

For more details, please refer to the User Manual.

What can I do if I forgot my password?

Please call our 24-hour InvestLine at (852) 2878-5555 or contact your Investment Representative.

What if I have problems with connecting to WebTrade-Professional Version?

Please call our 24-hour InvestLine at (852) 2878-5555 or contact your Investment Representative.

What are the minimum system requirements for WebTrade-Professional Version?

The minimum system requirements for WebTrade-Professional Version are:

  • Microsoft Windows XP / Vista / 7
  • A Pentium Dual Core processor CPU
  • 512 MB RAM
  • 500 MB free hard disk space
  • Broadband Internet connection with dial-up backup
  • Keyboard and mouse
  • Open ports 8060 to 8065, TCP protocols, both incoming and outgoing (Recommended), or setup Proxy Setting dialog window.
  • System equipped with: .NET Framework 2.0 and Windows Installer 3.1